In today's competitive business landscape, small and medium-sized businesses need the most efficient and effective way to market to, sell to, and service clients. CRM, or customer relationship management, consists of the business processes and software that enable collaboration, performance improvement, and better business visibility across all customer touch points. If customer relationships are an important asset to your business, then effective CRM strategies and software are key.
CRM software consolidates all customer information and processes into one, holistic view of each customer. This enables customer-facing employees in sales, marketing and customer service to make quick, informed decisions on everything from cross-selling and up-selling opportunities to target marketing strategies and effective problem resolution.
Analyst studies show that on average, companies using CRM software grow their businesses at a rate 2-3 times faster than those that do not.* That's because CRM enables businesses to:
ADVISO CRM enables you to do more with less, providing a central hub with instant access to the entire history of every customer or prospect - whether accessing through a mobile device, online, or in the office. It integrates with business tools you already use, including Microsoft Outlook®, Exchange® and Office, and popular accounting software. Projex5 can be easily configured to meet the specific needs of your business and enables managers and executives to gain insight into the performance of the business through dashboards and reports.
Contact us today to learn how ADVISO can help you attract more prospects, win new customers and increase repeat business.
For nearly 20 years, ADVISO consultants have been providing knowledge and experience to organizations from non-profits to small business and Fortune 500 Corporations.
Conceived as a database consulting firm in 1997, ADVISO has always advanced with the latest technology. From VisualBasic to the cloud and now to mobile, ADVISO has provided solutions with our underlying database expertice.
With a specific focus on Project and Job Management, we can integrate your office solution with an ADVISO CRM module to suit your needs and help you maintain control of your business processes with a centralized portal for your team.
Do you have a custom software need? Let our years of experience and vast library of code configure a cost effective solution for your organization to help streamline your operations with improved efficiencies.